Dell Venue Pro Firmware update to fix Wifi And Memory issues finally released

Dell has just announced that the much anticipated 2.16 firmware for the Venue Pro that will finally fix some of the Wifi and Memory issues has started to roll out today in the US (T-Mobile users will only get it next week) and outside of the US. Here’s a reminder:

The main fix in the updated firmware is that it addresses the Wi-Fi and lockup issues. Here’s what was going on: the Wi-Fi and the user memory storage area both use the same DMA channel. So, if you downloaded a lot of data via Wi-Fi (like a game or other Marketpace app, or even a YouTube video) while the phone was trying to write to the user memory storage location, you sometimes see lockups due to a DMA conflict. In other words, lockups could occur when Wi-Fi data downloading conflicted with writing to the user memory storage location.

This whole mess surely backfired on Dell as they are no longer listed as a Windows Phone OEM anymore and no longer expected to launch a Mango device.

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Video of the Dell Venue Pro running NoDo with copy and paste

We finally have visual evidence of the Dell Venue Pro’s shipping in India with the NoDo Windows Phone 7 update pre-installed on them. But looking closer at the OS version you’ll notice that the “NoDo” version pre-installed on the device isn’t the final code but a development version. As you can see in the pictures it clearly says 7.0.7355.0 but the final code is supposed to be 7.7389.0. So what is going on here? Well no one really knows yet but It should also be noted that Samsung also has a 7.0.7355.0 rom circulating (they’ve pre-installed it on a repaired Omnia 7 that was sent to them for a faulty speaker at the end of last month) which is apparently going to be leaked in the coming hours / days (FW: KA1). I personally wouldn’t recommend flashing it yet given that we don’t even know if it will be easily upgradeable to the “real” NoDo later this month (will phones running 7355 be notified of the update? Do they include the “fixes” that came with 7008?). Anyway, check out the video after the break:

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Dell plans to launch more Windows Phone 7 handsets this year alongside Android 3.0 tablets

BBC reporter Tim Weber just had a chat with Michael Dell at the World Economic Forum in Davos earlier today and was told that the company will launch several Windows Phone 7 devices and that demand for the Venue Pro was exceeding their expectations:

Windows Phone 7: Michael Dell tells me demand for these phones is higher than Dell can supply, but guards “we don’t make *that* many”. Michael Dell, btw, was carrying two Dell phones, 1 Windows Ph7, 1 Android; said Dell would launch several new WinPh7 models

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Enable Tethering on the Dell Venue Pro

Tethering can now be enabled on all Windows Phone 7 devices! Following today’s post on how to enable tethering on HTC’s WP7 handsets a friendly fellow managed to figure out a way to get it to work on the Dell Venue Pro (and tipped Pocketnow about it after they linked back to my story). There’s no need to unlock the devices here all you got to do is edit the .inf file of the HTC USB driver provided here and follow this:

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Dell Venue Pro delayed in the UK until mid February

More Dell Venue Pro delays? Say it ain’t so! Once again the famous Windows Phone 7 device is plagued by a new delay, this time affecting the UK launch date. The launch date is now being pushed back to mid-February because of a mysterious MMS bug (that doesn’t make any sense to me and sounds like total PR c…):

Unfortunately we have heard this afternoon that the first stock of the Dell Venue Pro in the UK has now been delayed until mid-February. At the moment it looks like the delay is being caused by a Microsoft issue with the MMS settings.

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Dell Venue Pro shipping with 256MB of RAM instead of 512MB

Courtesy of Razorfold

Poor Dell Venue Pro just can’t seem to get a break these days….After all the hardware and software issues and massive delays here comes another annoying problem: Dell is actually shipping devices with half of the previously announced RAM! If you check out my Windows Phone 7 hardware specification chart you will see that the Dell Venue Pro is supposed to have 512MB of RAM and not 256MB as it is currently the case on the phones that have been received by the users. Here’s also the official specs from Microsoft (because Dell no longer details the full hardware specification of the device on their own website):

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Dell Venue Pro headed to AT&T?

A new variant of the Dell Venue Prohas apparently passed the FCC certification not long ago. what’s interesting this time is that it apparently supports WCDMA Band II and V which means that it could be head to AT&T (or Rogers, Telus etc..). I wouldn’t get to excited yet if I was you given the current drama surrounding the T-Mobile Dell Venue Pro launch and also the fact that many device that pass the FCC certification never hit retail stores (or are just European variants of the handsets).

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All Dell Venue Pro pre-orders done before Dec 14 will be delivered before Christmas

The ongoing Dell Venue Pro drama is about to finally end according to Dell’s latest update on the situation. All pre-orders done before December 1′th should be delivered before Christmas.

Update: I’m still working to understand details to clarify shipping schedules. More on that soon. In the meantime, wanted to let folks know that Dell will offer the following for all customers who ordered the Venue Pro on or before December 14:
•Free overnight shipping upgrade for all orders placed up through yesterday, December 14.
•A free Plantronics Explorer 240 Bluetooth headset for all customers who ordered the Venue Pro through yesterday, December 14. Dell will ship the headset to the address you used when you ordered the Venue Pro in 4 – 6 weeks.

Update 2: Here’s what I can say re: Dell Venue Pro shipping: all customers who ordered the phone through Tuesday, December 14 or before will receive their phones before Christmas. If you placed an order after December 14, use the Estimated Delivery Date to understand when you will receive it.

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Dell Venue Pro delayed until January

There’s no denying that Dell totally messed up the Venue Pro launch and unfortunately things aren’t about to change any time soon according to the latest January 6th estimated shipping date showing up on Dell Online Store. The latest batch of devices was supposed to ship today but Dell was apparently unable to get all the hardware bugs fixed in time and decided to delay it even further. Here’s what is apparently happening (after the break):

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Dell Venue Pro now available for order, shipping December 9th

Dell has updated yesterday’s online store page dedicated to the Dell Venue Pro Windows Phone 7 handset with a new December 9th shipping date and the 8GB SKU. The 16GB verions is going to cost you 1$49.99 with a 2/y contract or $499 unlocked hile the 8GB will go for $99.99 with a 2/y contract and $449 unlocked. So are you ready to get one after all the hardware and bug issue.
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Dell Venue Pro finally launching on December 14th for $149

According to Dell’s online store the much anticipated Dell Venue Pro Windows Phone 7 is apparently finally going to lunch on December 14th for 149.99 with a 2/y contractor $499.99 unlocked. (with 16GB of internal memory). The Venue Pro was initially “paper” launched earlier this month but suffered from many hardware and software bugs (even after it was supposedly fixed) so lets hope that Dell has finally ironed out all the quirks this time around.

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Dell Venue Pro back in stock but with more issues

It  seems like Dell Venue Pro fans just can’t get a break these days. After the Wifi, camera and headphone issues comes the SIM card problems. As previously announced by Dell the Venue Pro is now apparently back in stock at Microsoft’s store so all the early adopters can now exchange their engineering sample units for real final devices. Unfortunately something went wrong again and the devices are unable to read the SIM cards after a simple reboot of the handset.

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Dell ramping up Dell Venue Pro production for re-launch and looking into hardware issues

Dell has just announced that its ramping up production of the Dell Venue Pro Windows Phone 7 device for a “re-launch” on T-Mobile at a yet unannounced date. The Venue Pro’s launch has been a total mess and many of the early adopters (those who were able to get the hands on the handful of devices sold at Microsoft’s Stores in the US) aren’t really happy about the current situation. There has been reports of bad camera quality, Headphone jack issues, Wifi connection problems etc..  Full announcement after the break:

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Dell confirms Dell Venue Pro Wifi bug. Affected phones to be replaced with new ones next week

Dell has officially confirmed that the Dell Venue Pro Windows Phone 7 device has a Wifi bug and that all phones bought at Microsoft’s retail stores will have to be exchanged next week for a new device:

We have confirmed that the Wi-Fi connectivity issue that was reported in blogs like Boy Genius Report and Ubergizmo resulted from a software glitch during Dell’s manufacturing process. The issue affected some of our initial phone shipments and was not a hardware issue or a Windows Phone 7 one. Customers who purchased Venue Pro smartphones on Monday or Tuesday (November 8 or 9) at a Microsoft Store and who are experiencing the protected Wi-Fi network connectivity issue also have the option of bringing your phone back to the Microsoft Store for an exchange, beginning at the end of next week. Your new phone will fix the Wi-Fi issue as well.

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Dell Venue Pro unboxing, hands-on and HTC HD7 comparison videos

Here are several videos of a Dell Venue Pro Windows Phone 7 device bought yesterday at a Microsoft Store in the US. As you will see in the first unboxing video the device (or just the battery) is apparently an engineering sample according to the label on the battery. Microsoft and Dell will have some explaining to do here. How come are they selling non-retail products ? Anyway, the second video will give you a quick tour of the device and a closer look at the micro-sd slot. The other videos will show you the Venue Pro going against the HTC HD7 Videos after the break:

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The Dell Venue Pro has a Micro-SD slot

The picture above is a bit small but you cansee that the Dell Venue Pro apparently has a Micro-SD slot hidden behind a warranty void sticker (that was peeled off for this picture). So what does it mean? Well you can now easily void your devices warranty and add a high capacity memory card to your device without disassembling it or maybe just follow Microsoft’s recommendations and don’t do anything..It’s up to you.

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Windows Phone 7 Wifi bug affecting US devices?

There’s apparently a Wifi bug / issue affecting the recently launched Windows Phone 7 devices in the US (I never encountered this or heard about it before in Europe). It was first reported on the Dell Venue Pro but other WP7 devices (HTC HD7, Samsung Focus) are also affected by this according to forum posts. Affected devices are supposedly unable to connect to secured Wifi networks and receive a “your phone couldn’t reach the Wi-Fi network” error message. Is anybody else affected by this ?

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Windows Phone 7 is finally out in the US: Get your device now

The day has finally come and all of you you living in the US can now buy a Windows Phone 7 device (well..unless you are on Sprint or Verizon and don’t want to change carrier). You currently have the choice between 4 handsets: the Samsung Focus, HTC Surround, HTC HD7 and Dell Venue Pro. Head over to Microsoft’s online store for the first three and to Dell Mobility’s website will be your best bet if you plan on getting Venue Pro but so far it is not listed there yet. Amazon is also selling the HTC and Samsung devices alongside the LG Quantum which is on pre-order.

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Dell Venue Pro to be on sale November 8th in Microsoft’s Stores and November 15th directly from Dell

All you Dell Venue Pro fans should be happy to learn that the handset will apparently be on sale at Microsoft’s Stores (in the Us) on November 8th and later directly from Dell (on the website) on November 15th. I’m guessing that there’s probably going to be a limited stock at first so you will probably be lucky to be one of the first few to get the beast. T-Mobile is the carrier and if you can’t get the Venue Pro you should be able to get your hands-on the HTC HD7 instead.

Continue reading Dell Venue Pro to be on sale November 8th in Microsoft’s Stores and November 15th directly from Dell →