Dell ramping up Dell Venue Pro production for re-launch and looking into hardware issues

Dell has just announced that its ramping up production of the Dell Venue Pro Windows Phone 7 device for a “re-launch” on T-Mobile at a yet unannounced date. The Venue Pro’s launch has been a total mess and many of the early adopters (those who were able to get the hands on the handful of devices sold at Microsoft’s Stores in the US) aren’t really happy about the current situation. There has been reports of bad camera quality, Headphone jack issues, Wifi connection problems etc..  Full announcement after the break:

We are currently ramping production so that we can launch the Venue Pro on a bigger scale. Bottom line, Dell wants to be sure when you place an order that we can ship your Venue Pro in a timely manner. Like Bill mentioned before, initially, we plan to offer it to customers in the United States via T-Mobile.
I’ve also seen the chatter about the Windows Phone 7 and micro SD cards. Here’s what I can make clear right now. Dell will only support the micro SD card configuration that you order. If you remove the micro SD card, your Venue Pro will not work. This is because the part of the Windows Phone 7 OS is installed on the card. Another reason: there is not an eject mechanism in the micro SD slot. It was not designed to be user-accessible.
I’ve also seen tweets from folks like @Nabiscuit reporting issues with the headphone jack. I’ve asked our teams to look into this. Another thing our teams are looking into are the camera settings not being saved.

Dell shouldn’t waste time fixing the Camera settings issue because this is a Windows Phone 7 bug affecting every single WP7 device out there, so it’s Microsoft task to fix this IMO.

source: Dell

  • http://www.facebook.com/haasb Blake Haas

    “Dell shouldn’t waste time fixing the Camera settings issue because this is a Windows Phone 7 bug affecting every single WP7 device out there, so it’s Microsoft task to fix this IMO.” The dell venue pro suffers major camera performance issues, completely unable to take a picture in room level light, so taking a look at the camera would be beneficial.

  • http://www.mobiletechworld.com MobileTechWorld

    Yeah they should definitely take a look at the Camera quality issues. But the save settings stuff is Microsoft problem so instead of wasting time on this they should try to fix the cam quality/wifi/headphone-jack instead IMO.

  • http://pulse.yahoo.com/_5BEOVQFH3EYYJVCR63KBSGK4DI prateek

    It’s not a bug, it was intentional. Imagine you take a picture at night & then don’t use your camera till morning. Your night settings are “stuck” and ruin your day pictures. Happens to me all the time even with my SLR.

  • Vaigai2

    been nine months since last post and the camera problem is not fixed yet..