Update on HTC HD2 Camera Issue: Software related

u-turn

Well it now looks like HTC‘s support is making a u-turn and is claiming that the HD2 camera issue is software related and that a HOTFIX is currently in the works. We will have to wait a see. Hopefully this time it is true and all HD2 will be fixed soon.

Hi Mike,

We can confirm that this issue has been determined as a software issue.
The developers are working on a hotfix to resolve, and it will be released as soon as possible.
There is not a specific date for the release as yet, please continue to monitor the support pages for the release.

Best Regards

Mike

Source: XDA-devs

  • trancehell

    It’s obvious that HTC cannot afford such a financial loss by replacing at least the camera modules, if not the whole device, and, after they quicly reacted with “yeah, we’ll replace the camera” stuff, then they realised that the costs will pretty much cancel some of the profits, and preferred to patch the firmware with some color-bias picture enhancing algorithm that CAN provide the same result, but that can and will do damage in some other picture related issues. Let’s see if the extracted RAW data will reveal the bodge…

  • trancehell

    It’s obvious that HTC cannot afford such a financial loss by replacing at least the camera modules, if not the whole device, and, after they quicly reacted with “yeah, we’ll replace the camera” stuff, then they realised that the costs will pretty much cancel some of the profits, and preferred to patch the firmware with some color-bias picture enhancing algorithm that CAN provide the same result, but that can and will do damage in some other picture related issues. Let’s see if the extracted RAW data will reveal the bodge…

  • admin

    Yup, that’s what I’ve been thinking too. Let’s see how it will affect video capture.

  • admin

    Yup, that’s what I’ve been thinking too. Let’s see how it will affect video capture.

  • AnonHD2_User

    I don’t buy into this being ‘Software related’.
    If you take a look at the relevant xda web site topic that is covering this you will notice they have an extensive list of members who have purchased the HD2 that show the fault.

    What makes the disbelieve with it being software orientated is the fact you have differing ROM versions with the same defect (so you can’t shift the blame on a particular ROM).

    Then, and more importantly you have differing users with the same ROM but not all have the problem.
    So how can you then establish this as a software issue??

  • AnonHD2_User

    I don’t buy into this being ‘Software related’.
    If you take a look at the relevant xda web site topic that is covering this you will notice they have an extensive list of members who have purchased the HD2 that show the fault.

    What makes the disbelieve with it being software orientated is the fact you have differing ROM versions with the same defect (so you can’t shift the blame on a particular ROM).

    Then, and more importantly you have differing users with the same ROM but not all have the problem.
    So how can you then establish this as a software issue??

  • admin

    Just to be clear I’m not establishing that it’s a software issue, just reporting what HTC is saying. If you check all the HD2 news in here you’ll see that I always thought (& still) that it’s probably a hadware issue (maybe something to do with the plastic cover in front of the lens?)

    Cheers

  • admin

    Just to be clear I’m not establishing that it’s a software issue, just reporting what HTC is saying. If you check all the HD2 news in here you’ll see that I always thought (& still) that it’s probably a hadware issue (maybe something to do with the plastic cover in front of the lens?)

    Cheers

  • AnonHD2_User

    Sorry admin,
    No one doubts what you mention here.
    When I say the wording ‘you’, I mean that in a collective term… as in all visitors reading the site, not as in an individual.

    Hope that makes sense. :)

  • AnonHD2_User

    Sorry admin,
    No one doubts what you mention here.
    When I say the wording ‘you’, I mean that in a collective term… as in all visitors reading the site, not as in an individual.

    Hope that makes sense. :)

  • admin

    Oh oki :)

    Cheers

  • admin

    Oh oki :)

    Cheers

  • http://www.jayceooi.com/ Jayce

    I am holding back on purchase this wonderful phone due to this camera issue. :(

  • http://www.jayceooi.com Jayce

    I am holding back on purchase this wonderful phone due to this camera issue. :(

  • J.P

    Too Late – just received mine today!

  • J.P

    Too Late – just received mine today!

  • AnonHD2_User

    JP,
    I take it by that you mean you too have the same problem.
    Which ROM version is it?
    I have the early ROM 1.43.405.1 (70124) WWE and on that it is very bad.

  • AnonHD2_User

    JP,
    I take it by that you mean you too have the same problem.
    Which ROM version is it?
    I have the early ROM 1.43.405.1 (70124) WWE and on that it is very bad.

  • Chris-p

    Hi
    I’m thinking of getting an HD2. Does anyone know if the camera has been fixed yet?
    Or should I wait for the Passion/Bravo or whatever the Android will be called?
    Thanks
    Chris

  • Chris-p

    Hi
    I’m thinking of getting an HD2. Does anyone know if the camera has been fixed yet?
    Or should I wait for the Passion/Bravo or whatever the Android will be called?
    Thanks
    Chris

  • admin

    HTC is still claiming that the camera HOTFIX is set to be released this month.

  • admin

    HTC is still claiming that the camera HOTFIX is set to be released this month.

  • dwight

    Hey

    i just bought a HD2.
    What is the problem with the camera???

    Thanx

  • dwight

    Hey

    i just bought a HD2.
    What is the problem with the camera???

    Thanx